Terms & Conditions
All services provided by Interhost (“Interhost Networks Ltd”) may be used strictly for
lawful purposes only. Transmission, storage or presentation of any information, data
or material in violation of any Israel and/or United States federal, state or city law is
prohibited. This includes, but is not limited
to: copyrighted material, material we judge to be threatening or obscene, or material
protected by trade secret and other statute. The subscriber agrees to indemnify and
hold harmless Interhost Networks Ltd from any claims resulting from the use of
service which damages the subscriber or any other party.
Prohibited are sites that promote any illegal activity or present content that may be
damaging to Interhost Networks Ltd’ servers, or any other server on the Internet.
Links to such materials are also prohibited.
Examples of unacceptable content or links:
Pirated software,
Hacker programs or archives,
“Warez” sites,
Illegal drugs stores,
Branded tobacco merchant,
Child pornography,
“Phising” scams,
Copyrights infringement content (video, audio and images)
NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY,
ILLEGAL
PHARMACY WEBSITES, MP3 FILES, ILLEGAL MOVIES, PIRATED SOFTWARE,
HACKER PROGRAMS, WAREZ PROGRAMS, SPAMVERTISED WEBISTES OR
ANY OTHER ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED
IMMEDIATELY, WITHOUT NOTICE, AND A $50.00 CANCELLATION FEE WILL
APPLY. ADDITIONALLY, Interhost Networks Ltd WILL HAVE TO NOTIFY THE
PROPER AUTHORITIES OF YOUR ACTIONS ACCORDING TO THE LAW OF
STATE OF ISRAEL.
Traffic Usage
All account plans come with a predetermined amount of traffic allowance.
IRC
We do not allow IRC or IRC bots to be operated on our servers.
Server Abuse
Any attempt to undermine or cause harm to a server or customer of Interhost
Networks Ltd is strictly prohibited. As our customer you are responsible for all your
accounts. Should you violate the Terms of Services outlined within, your account will
be cancelled without chance of refund.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.
All sub-networks, distributive hosting sites, virtual and dedicated servers of Interhost
Networks Ltd must adhere to the above policies, with the exception of system
resources in respect to dedicated servers.
Billing
By the Account Activation Date of each month, Interhost Networks Ltd shall either:
(1) debit the client’s credit card (when such information has been provided by the
client); or
(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable
Service Fees for services rendered for the current month.
When an invoice is delivered to the client, payment shall be remitted to Interhost
Networks Ltd by no later than the specified payment due date. Interhost Networks Ltd
shall be entitled to immediately terminate this agreement for client’s failure to make
timely payments. You will be provided with an invoice on a monthly basis. All credit
cards are billed automatically on a monthly basis. It is the client’s responsibility to
ensure that they have sufficient credit to cover this transaction. In the event that there
is insufficient credit, we will send an e-mail notification, at which point we will need to
be provided with another credit card account number within 24 hours.
If we do not receive a response within 24 hours, the account, and all accounts under
that account plan, will be suspended.
(3) Payment method accepted are: PayPal, Visa credit card or wire transfer. Wire
transfer should be paid for 3 month in advance at least prior to receiving the service
from Interhost Networks Ltd.
Service Fees
Certain services carry a setup fee charged by Interhost Networks Ltd to client, which
must be paid by client in order to have use of said services.
If client terminates this agreement, client shall be responsible for any and all
outstanding fees owed to Interhost Networks Ltd and agrees to pay any and all fees
incurred by client. Because the services are provided on a monthly basis, the client
will be responsible for service fees incurred each month, regardless of when client
provides notice of termination.
Thus, for example, if the client provides notice of termination on the 15th day of a
particular month, the client will be responsible for service fees for the entire month,
and such fees will not be pro-rated or refunded.
Money back guarantee & refund policy
We do not generally refund cancelled contracts. For example, if your contract is
quarterly and you request a refund after two months, no refunds will be admitted. No
refunds are issued for setup charges, add-on charges, domain-registrations, add-on
purchases, SSL certificates or overage charges. In case of AUP violations, any and
all refunds are forfeit.
Cancellation Refunds
We DO NOT refund partial monthly fees to accounts. We require 15 days notice for a
cancellation.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.
Limitation of Liability
Interhost Networks Ltd shall not be responsible for any claimed damages, including
incidental and consequential damages, which may arise from Interhost Networks Ltd
‘ servers going off-line or being unavailable for any reason whatsoever.
Furthermore, Interhost Networks Ltd or CA Inc. shall not be responsible for any
claimed damages, including incidental or consequential damages, resulting from the
corruption or deletion of any web site from one of Interhost Networks Ltd ‘ servers. All
damages shall be limited to the immediate termination of service.
Violations
Violations of these Acceptable Use Policies should be referred to
info AT interhost.co.il
All complaints will be investigated promptly. Failure to follow any term or condition
will be grounds for immediate account deactivation.
Disclaimer
Interhost Networks Ltd cannot be held liable for system down time, crashes or data
loss. We cannot be held liable for any predicated estimate of profits which a client
would have gained if their site was functioning. Certain services provided by Interhost
Networks Ltd are resold. Thus, certain equipment, routing, software and
programming used by Interhost Networks Ltd are not directly owned or written by
Interhost Networks Ltd. Moreover, Interhost Networks Ltd holds no responsibility for
the use of our clients’ accounts. Failure to comply with any terms or conditions will
result in the automatic deactivation of the account in question. We reserve the right to
remove any account, without advance notice for any reason without restitution, as
Interhost Networks Ltd sees fit.
Account Activation
By activating your account with Interhost Networks Ltd, you agree to the above
policies and disclaimer. Upon requesting activation of an account, you are required to
accept these policies, guidelines and disclaimer, and a copy of your acceptance is
forwarded along with your activation request to be maintained with your account
information.
NOTICE: If you sign up for an account and fail to comply with these terms, no
refunds will be given. We will, however, advise you by e-mail or phone prior to taking
any action to provide you with an opportunity to correct the problem.
Server Uptime Guarantee
Interhost Networks Ltd guarantees 99.9% service (http, ftp, pop, imap, smtp) uptime
on all hosting plans. Should we fail to deliver this for any given calendar month, your
account will be refunded a pro-rated amount for the duration of excessive downtime.
Interhost Networks Ltd reserves the right to amend any or all of the above policies,
guidelines and disclaimer without notification. We also retain the right to increase any
pricing and make changes to our account plans without notification.
Privacy
Interhost Networks Ltd has created this privacy statement in order to demonstrate
our firm commitment to privacy. The following discloses the information gathering
and dissemination practices for this Web site.
Information Automatically Logged We use your IP address to help diagnose
problems with our server and to administer our Web site. We use this information for
no other reason.
Billing information that is collected is used to bill the user for services.
Demographic and profile data is also collected at our site.
We use this data to tailor our visitor’s experience at our site showing them content
that we think they might be interested in, and displaying the content according to their
preferences.
Security
This site has security measures in place to protect the loss, misuse, and alteration of
the information under our control.
Third Parties
Information collected on this site is strictly for our use, NO OTHER OUTSIDE
PERSONS MAY VIEW YOUR PERSONAL INFORMATION SUCH BILLING
INFORMATION, ETC.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or
your dealings with this Web site, you can contact: info AT interhost.co.il
Acceptable Use Policy
As a provider of web site hosting and other Internet-related services,
Interhost Networks Ltd offers its customer (also known as “Subscribers”)
and their customers and users the means to acquire and disseminate a wealth
of public, private, commercial and non-commercial information.
Interhost Networks Ltd respects that the Internet provides a forum for free and open
discussion and dissemination of information. However, when there are competing
interests at issue, Interhost Networks Ltd reserves the right to take certain preventive
or corrective actions. In order to protect these competing interests,
Interhost Networks Ltd has developed an Acceptable Use Policy (“AUP”),
which supplements and explains certain terms of each customer’s respective
service agreement, and is intended as a guide to the customer’s rights
and obligations when using Interhost Networks Ltd’ services. This AUP will be
revised from time to time.
One important aspect of the Internet is that no one party owns or controls
it. This fact accounts for much of the Internet’s openness and value,
but it also places a high premium on the judgment and responsibility of
those who use it, both in the information they acquire and in the information
they disseminate to others. When subscribers obtain information through
the Internet, they must keep in mind that Interhost Networks Ltd cannot monitor,
verify, warrant or vouch for the accuracy and quality of the information
they acquire. For this reason, the subscriber must exercise his or her best
judgment in relying on information obtained from the Internet, and also should be aware that
some material posted to the Internet may be sexually explicit or otherwise offensive.
Because Interhost Networks Ltd cannot monitor or censor the Internet, and will not attempt to do so,
Interhost Networks Ltd cannot accept any responsibility for injury to its subscribers resulting
from inaccurate, unsuitable, offensive or illegal Internet communications.
When subscribers disseminate information from the Internet, they must
keep in mind that Interhost Networks Ltd does not review, edit, censor or take
responsibility for any information its subscribers may create. When users
place information on the Internet, they have the same liability as other
authors for copyright infringement, defamation and other harmful speech.
Also, because the information created is carried over Interhost Networks Ltd’
network and may reach a large number of people, including both subscribers
and non-subscribers of Interhost Networks Ltd, subscribers’ postings to the Internet
may affect other subscribers and may affect Interhost Networks Ltd’ goodwill,
business, reputation or operations. For these reasons, subscribers violate
Interhost Networks Ltd policy and the Service Agreement when they, their customers,
affiliates or subsidiaries engage in the following prohibited activities:
Spamming:
Sending unsolicited bulk and/or commercial information over the Internet.
It is not only harmful because of its negative impact on consumer attitudes
toward Interhost Networks Ltd, but also because it can overload Interhost Networks
Ltd’ network and disrupt service to Interhost Networks Ltd’ subscribers. Also,
maintaining an open SMTP relay is prohibited. When a complaint is received,
Interhost Networks Ltd will investigate and shutdown the account that is
SPAMing. A 1000 ILS (approx. 285 USD) charge for violating this policy will be
charged to the person initiating the SPAM. Furthermore Interhost Networks Ltd
reserves the right to prosecute for this violation.
Obscene Speech or Materials:
Using Interhost Networks Ltd’ network to advertise, transmit, store, post, display,
or otherwise make available child pornography or obscene speech or material
is prohibited. Interhost Networks Ltd is required by law to notify law enforcement
agencies when it becomes aware of the presence of child pornography on
or being transmitted through its network.
Defamatory or Abusive Language:
Using Interhost Networks Ltd’ network as a means to transmit or post negative,
defamatory, harassing, abusive or threatening language.
Forging of Headers:
Forging or misrepresenting message headers, whether in whole
or in part, to mask the originator of the message.
Illegal or Unauthorized Access to Other Computers or Networks:
Accessing, illegally or without authorization, computers, accounts or
networks belonging to another party, or attempting to penetrate security
measures of another individual’s system (often known as “hacking”).
Also, any activity that may be used as a precursor to an attempted system
penetration (i.e., port scan, stealth scan or other information-gathering
activity).
Distribution of Internet Viruses, Worms, Trojan Horses or Other
Destructive Activities:
Distributing information regarding the creation of and sending Internet
viruses, worms, Trojan horses, pinging, flooding, mail bombing or denial
of service attacks. Also, activities that disrupt the use of or interfere
with the ability of others to effectively use the network or any connected
network, system, service or equipment.
Facilitation a Violation of this AUP:
Advertising, transmitting or otherwise making available any software,
program, product or service that is designed to violate this AUP, which
includes the facilitation of the means to spam, initiation of pinging,
flooding, mail bombing, denial of service attacks and piracy of software.
Usenet Groups:
Interhost Networks Ltd reserves the right not to accept postings from newsgroups
where we have actual knowledge that the content of the newsgroup violates
the AUP.
Other Illegal Activities:
Engaging in activities that are determined to be illegal, including, but
not limited to, advertising, transmitting or otherwise making available
ponzi schemes, pyramid schemes, fraudulently charging credit cards and
pirating software.
Other Activities:
Engaging in activities, whether lawful or unlawful, that Interhost Networks Ltd
determines to be harmful to its subscribers, operations, reputation, goodwill
or customer relations.
As we have pointed out, the responsibility for avoiding harmful activities
just described rests primarily with the subscriber. Interhost Networks Ltd will
not, as an ordinary practice, monitor the communications of its subscribers
to ensure that the comply with Interhost Networks Ltd’ policy or applicable law.
However, when Interhost Networks Ltd becomes aware of harmful activities, it may
take any action to stop the harmful activity, including, but not limited
to, removal of information, shutting down a web site, implementing screening
software designed to block offending transmissions, denying access to
the Internet, or any other action deemed appropriate by Interhost Networks Ltd.
Interhost Networks Ltd may take action against the Interhost Networks Ltd’
subscriber because of activities of a customer of the subscriber, even though the
action may affect other customers of the subscriber.
Failure to cooperate with such corrective or preventive
measures is a violation of Interhost Networks Ltd policy.
Interhost Networks Ltd will not intentionally monitor private electronic mail
messages sent or receive by its subscribers, unless required to do so
by law, governmental authority or when public safety is at stake. Interhost Networks
Ltd may, however, monitor its service electronically to determine that its
facilities are operating satisfactorily. Also, Interhost Networks Ltd may disclose
information, including, but not limited to, information concerning a subscriber,
a transmission made using our network, or a web site, in order to comply
with a court order, subpoena, summons, discovery request, warrant, statute,
regulation or governmental request. Interhost Networks Ltd assumes not obligation
to inform the subscriber that subscriber information has been provided
and, in some cases, may be prohibited by law from giving such notice.
Finally, Interhost Networks Ltd may disclose subscriber information or information
transmitted over its network where necessary to protect Interhost Networks Ltd
and others from harm, or where such disclosure is necessary to the proper
operation of the system. However, Interhost Networks Ltd will never sell information
to other services or outside companies.
Interhost Networks Ltd expects that its subscribers who provide Internet services
to others will comply fully with all applicable laws concerning the privacy
of online communications. A subscriber’s failure to comply with those
laws will violate Interhost Networks Ltd policy. Finally, Interhost Networks Ltd wishes
to emphasize that, in signing the Service Agreement, subscribers indemnify
Interhost Networks Ltd for any violation of the Service Agreement, law or Interhost
Networks Ltd policy resulting in loss to Interhost Networks Ltd or the bringing of any
claim against Interhost Networks Ltd by any third party. This means that, if Interhost
Networks Ltd is sued because of a subscriber’s or customer of a subscriber’s activity,
the subscriber will be responsible for payment of any damages awarded
against Interhost Networks Ltd, plus costs and reasonable attorney’s fees.
We hope this AUP is helpful in clarifying the obligations of Internet
users, including Interhost Networks Ltd and its subscribers, as responsible
members of the Internet and wish you a long profiting business with us.
Any complaints about a subscriber’s violation of this AUP should be sent to
info AT interhost.co.il.